Own the shopper experience both online and in-store
Retailers have access to seemingly endless amounts of data, yet still find it difficult to create a 360-degree view of customer behavior because data is often disparate, unconnected and/or irrelevant.
1010data overcomes these challenges by combining Enterprise Analytics and Retail Intelligence to derive new shopper insights, reduce customer churn and increase loyalty.
Deepen Shopper Understanding
Grow your knowledge of the shopper’s path to purchase through granular loyalty analysis based on your own internal data and exclusive external data streams offered through 1010data Retail Intelligence
Shopper Segment Analytics
Track key behaviors over time of your business’ most valuable shopper segments, including item preferences and category engagement with customizable reporting. Enable targeted and personalized marketing strategies.
Trade Area Mapping
Visualize shopper spend in-store and in competitor locations across the 50 states to understand customer purchasing patterns at the local and national level.
Customer Leakage & Switching
Determine customer churn to competitor stores and discover where your most loyal customers are shopping, through 1010data's Retail Intelligence unique third-party data streams that pinpoint shopper spending.
Online Basket Analysis
Enhance your omni-channel strategy through online basket analysis utilizing digital receipt data that reveals how products are purchased together online.
Understand the macroeconomic, demographic and weather trends that determine where and how much customers spend, as well as their likely impacts on your retail business.
Take Shopper Insights to the Next Level
Build a True 360-degree View of the Customer
Easily integrate 1010data Retail Intelligence to obtain a more complete view of customer spending patterns.
Gain Visibility into Your Customer’s Wallet
Know where your customers are shopping, when they’re not shopping with you and exactly how much they are spending.
Find Compelling Insights
Uncover new and compelling stories by combining the most granular details of your data with easy-to-use tools that support deeper analysis.